What does the term "over-serving" mean?

The term "over-serving" refers to the practice of serving a customer more alcohol than is safe or legally permissible. This concept is critical in responsible alcohol service, as over-serving can lead to numerous negative outcomes, including intoxication, impaired judgment, and increased risk of accidents.

Establishments have a responsibility to monitor their patron's consumption and to recognize when a customer may have reached their limit. Over-serving not only poses risks to the customer’s well-being but can also expose the server and the establishment to legal liabilities if the overly intoxicated individual causes harm to themselves or others.

In contrast, encouraging customers to drink more water is a responsible practice aimed at promoting hydration and reducing the effects of alcohol. Offering complimentary drinks and providing alcohol without a meal are practices that can exist in establishments, but they do not specifically address the safety concerns associated with over-serving.