What is an effective way to handle a customer who becomes disorderly due to alcohol consumption?

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An effective way to handle a customer who becomes disorderly due to alcohol consumption is to ask them to leave and potentially call security if necessary. This approach prioritizes the safety and well-being of both the individual and other patrons. If a customer is exhibiting disruptive behavior, they may not be in a state to make rational decisions, and their actions could escalate, causing more trouble in the establishment. By politely asking them to leave, you can prevent further issues and help reestablish a safe environment for everyone.

In situations where the disorderly behavior continues or if the individual is non-compliant, involving security ensures that the situation can be managed more safely and effectively. This tactic also aligns with responsible alcohol service practices and helps uphold the establishment's policies against excessive drinking and disruptive behavior. Handling the situation in this manner emphasizes the importance of maintaining control and promoting a respectful atmosphere for all patrons.

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