What should a server do if they are unsure about a customer's age?

When a server is unsure about a customer's age, the appropriate action is to request identification to verify their age. This practice is crucial because serving alcohol to an underage person is not only illegal but can also lead to serious legal consequences for both the server and the establishment. By asking for identification, the server can ensure they are complying with laws and regulations regarding alcohol service, which are designed to promote responsible drinking and reduce the risks associated with underage consumption.

Asking for identification demonstrates a commitment to responsible service and helps create a safe environment in the establishment. This practice also protects the interests of both the customer and the business, as it avoids potential issues related to liability and regulatory compliance.

Requesting identification is a standard procedure in the hospitality industry, and servers are trained to be vigilant about checking identification whenever there is any doubt about a patron’s age. This approach not only secures the wellbeing of minors but also fortifies the integrity of the service provider by adhering to responsible alcohol-selling practices.