Which of the following must be monitored and adjusted according to ongoing training?

The correct choice emphasizes the ongoing need to monitor and adjust server techniques and customer service standards as part of the training process. This is crucial in the alcohol service industry, where customer interactions can significantly influence a guest’s experience and ultimately impact sales.

Regular training updates help ensure that servers are well-equipped to handle various situations, from managing intoxicated patrons to providing exceptional service that meets company standards. These techniques and standards may evolve based on customer feedback, new policies, or changes in legal regulations regarding alcohol service. Continuous improvement in these areas can lead to a more positive customer experience, reduced liability for the establishment, and better compliance with alcohol-serving laws.

While staff sales targets and goals, trade partner discounts and promotions, and supplier relationships are also important, they do not require the same level of constant monitoring and adaptation based on ongoing training. Those aspects usually have fixed benchmarks and agreements that do not change frequently in response to immediate customer interactions.